Upgrade your company’s travel program with premium Account Management.

Account Management

Account management is where the rubber meets the road in managed travel programs. Without a focused, strategic, and measurable account management program in place the road is littered with risks and lost savings opportunities.

Account-Management-smallRegardless of which travel booking configuration you choose – agent assisted, online, onsite office, or combination – your managed travel program will have a dedicated account manager who will:

  • Oversee all aspects of your travel account implementation
  • Act as your primary point-of-contact for all travel program issues and initiatives
  • Create, review, and enhance your company travel policy with best-in-class recommendations
  • Negotiate with travel suppliers on your behalf
  • Develop solutions for your specific challenges
  • Create KPI’s for monitoring the success of your travel program
  • Assist with payment and expense solutions
  • Implement a Duty of Care program
  • Keep you apprised of travel industry trends, forecasts and late-breaking news
  • Monitor traveler satisfaction levels
  • Manage the myriad of details that make your travel program efficient, cost-effective and successful

We tailor our role, responsibilities, and communications schedule to fit your needs and preferences, and we utilize the talents and expertise of our entire team, including executive management, to ensure a highly beneficial and long-term partnership.

Our clients are saying…

“We significantly improved the service level and saved well over $100,000 a year in travel costs.”

“I have dealt with A&I for more than five years. During this time they have provided my organization with excellent travel services, including assisting us with our travel policy, automating our travel procedures and helping us reduce our travel cost.”

“Your group has done an excellent job servicing our account. [We have] benefited greatly from your management of our travel and the discounts we have been able to attain through our working relationship.”

“Wanted to take a minute and thank you for all of your help with the globalization meeting. What a project! This must have taken you hours and hours to manage, and you did so perfectly. As always, wanted you to know that we appreciate you and what you do for us.”

“A&I is a true partner in our business.”